FAQ's

Are your products really all natural?

Yes! Each of our products are formulated with all natural and organic ingredients to offer the best all natural skincare solutions without irritating your skin. We carefully crafted our products to exclude parabens, phthalates, sulfates and harsh preservatives. You will never find formaldehyde or formaldehyde releasing preservatives in our products. The use of such ingredients is known to cause contact dermatitis, eczema and other skin irritations that can result in dark spots and hyper pigmentation. We strive to solve your skin care concerns not create them. Did we mention we are also a Leaping Bunny Certified cruelty-free company? We are Revive Naturals - Skincare with purpose.

What is your refund / exchange policy?

Due to the nature of skincare products and risk of contamination, we do not offer refunds or exchanges at this time.

Are your products for Men and Women?

Absolutely! Our products are formulated to aid with skincare problems of all humans.

How can I check on an order that I placed?

Orders are shipped within 5 - 7 business days, excluding Holidays. Once shipped, please use the tracking number sent to your email address to track your order. Please note that it may take up to 48 hours for tracking to display on the carrier's site. If you experience further issues, please contact us.

Do you ship internationally?

Unfortunately, we only offer shipping within the U.S. and to Canada at this time. We look forward to providing skincare solutions to audiences worldwide, soon!

What forms of payment do you accept?

We accept United States debit/credit cards. They must be issued with the Visa, Mastercard, Discover, or American Express logos. We also accept Apple Pay, Google Pay and PayPal.

What if I had an allergic reaction to your product?

Discontinue use immediately and consult with your physician.

Where are your products made?

Our products are expertly and professionally manufactured in a sterile lab to ensure quality control, and prevent contamination. All products are made in the United States.

Who can I contact about a brand partnership and/or collaboration?

You can send an email to info@revivenaturalsllc.com, or submit an email via our contact form.

Who are your products formulated for?

We started Revive Naturals because we wanted to change the standard of beauty. Revive Naturals provides ethical and innovative solutions for diverse skincare issues. From what our customers experience through our products, to what they experience via our customer service, we wanted them to encounter three things: innovation, ethical standards, and diversity.

Our innovative products address skincare issues and concerns that are not represented in the mainstream industry, and statistically and scientifically affect melanin rich skin tones at a higher rate. For centuries, communities of color in particular have used earthly resources to heal various skin ailments. Using research and several iterations of testing, Revive Naturals is taking it a step further.

Our ethical ingredients are derived from the earth, and are all natural, nontoxic, cruelty free, and vegan. Consumers have been coaxed into believing that they need to use toxic ingredients for efficacy. In truth, they need the right combination of ethical ingredients. What you put on your skin is ultimately absorbed into your bloodstream, so we endeavor to make consumers more conscious of the products that they use.

Revive Naturals also values diversity, and represents what the beauty industry has historically failed to do: recognize that diversity in skincare should exist beyond skin type, and aligned with skin tone. Diversity in beauty means recognizing that each individual and their skin is unique. Though all skin types and tones can safely use our products to achieve their goals, Revive Naturals honors differences by creating ethical and innovative products that fulfill more individual needs.

What does ethical skincare mean?

All Revive Naturals Skincare Products are All Natural, Nontoxic, Cruelty Free and Vegan.

Toxic ingredients are not necessary for efficacy. The right combination of ethical ingredients are. What you put of your skin is eventually absorbed into your bloodstream, and can cause various serious illnesses when used long term. The use of common yet toxic skincare ingredients has been linked to cancer, asthma, allergies and hormonal disruption (just to name a few.)The use of parabens, phthlates, sulfates and harsh preservatives (such as formaldehyde) can cause contact dermatitis/eczema, breakouts, irritation, dark spots and hyper-pigmentation.

There is absolutely no need to test on animals, or use ingredients containing animal by-products.

Do your products expire? What is the best way to store them?

Each product will have an expiration date sticker located on the bottom of the product. Store products at room temperature.